Payment & shipping

Payment and shipping

The following terms and conditions apply:

Terms and conditions for shipping

We ship domestically in Germany as well as to the following countries: all European countries, except Campione d’Italia (IT), Livigno (IT), Jan Mayen (NO), Svalbard (NO), Martina (CH) and Samnaun (CH).

We do not ship to the following islands and territories: Greenland (GRL), the Faroe Islands (FRO), overseas departments/regions of France (Départements d’outre-mer, FR), the Channel Islands (JEY), the Isle of Man (IMN), the Canary Islands (IS), Ceuta + Melilla (CD), the Åland Islands (ALA)

Shipping costs (including statutory VAT)

Domestic delivery (Germany): 

We charge a flat shipping fee of €6.50 for each order.

Orders valued at €90.00 and above are shipped free of charge.

Delivery to German islands is subject to a surcharge of €25.00 in addition to the flat shipping fee.

International delivery:

Fees for international deliveries are charged according to weight:

Zone I
AT–BE–CH*–CZ–DK–FR–LI*–LU–MC–NL:
from 0 kg to 2 kg = €14.90
from 2 kg to 8 kg = €18.90
from 8 kg to 15 kg = €25.90
from 15 kg to 20 kg = €30.90
from 20 kg to 31 kg = €35.00

Zone II
GB–HU–IT–PL–SE–SK–SL:
from 0 kg to 2 kg = €19.90
from 2 kg to 8 kg = €27.90
from 8 kg to 15 kg = €36.90
from 15 kg to 20 kg = €37.90
from 20 kg to 31 kg = €42.90

Zone III
EE–ES–LT–LV–NO*–PT:
from 0 kg to 2 kg = €27.90
from 2 kg to 8 kg = €29.90
from 8 kg to 15 kg = €38.90
from 15 kg to 20 kg = €39.90
from 20 kg to 31 kg = €46.90

Zone IV
BA–BG–FI–HR–IE–RO–RS:
from 0 kg to 2 kg = €37.90
from 2 kg to 8 kg = €43.90
from 8 kg to 15 kg = €49.90
from 15 kg to 20 kg = €52.90
from 20 kg to 31 kg = €54.90

Zone V
GR–IS:
from 0 kg to 2 kg = €49.90
from 2 kg to 8 kg = €54.90
from 8 kg to 15 kg = €65.90
from 15 kg to 20 kg = €70.90
from 20 kg to 31 kg = €84.90

Delivery to European islands is subject to a surcharge of €25.00 in addition to the flat shipping fee. Please note that shipping to Portuguese and Spanish islands is subject to an increased surcharge of €33.00.

*Deliveries to these countries are subject to an additional fee of €29.15 for customs documents, which will be included in the shipping costs in the invoice.

Delivery periods

Unless otherwise indicated in a given quotation, products will be delivered domestically throughout Germany within 3–5 days and abroad within 5–7 days upon conclusion of contract (if the advance payment option has been chosen, after your payment order has been made).
Please note there will be no deliveries on Sundays and bank holidays.
If you have ordered several items with different delivery periods, we will combine the items in a single shipment, unless we have agreed otherwise with you. This means that the item with the longest delivery time will determine the delivery time of the combined shipment.

If you would like to collect your items in person, we will send you an email notifying you of where and when the items will be ready for collection. No shipping costs will be charged for in-person collection.

Accepted payment methods

–  Cash for in-person collection
–  Bank transfer for advance payments
  PayPal 
  Invoice

Other payment details

Payment via invoice is possible under the following conditions:

Only for commercial customers

Invoices are payable within 14 days.

Should you have any questions, please find our contact information in our website’s legal notice.